Categories ArchivesCase Studies

Customer Customer is a startup software product company based in Cork, Ireland. Business Situation The customer wanted to launch a B2B trade platform, where Irish businesses can source local suppliers by floating tenders specifying what they wish to purchase and sellers (suppliers) compete for this business by submitting proposals / quotes. The customer wanted this B2B marketplace to be responsive, user-friendly and flexible, one that will facilitate interaction between buyers and sellers and simplify the purchase process since the prospect users of the platform were not expected to be tech-savvy. The important characteristics of the platform were expected to be: Extremely user friendly and easy to navigate Availability of collaboration tools and online work rooms for buyers and sellers to interact with each other Intelligent wizards that ...

Business Needs The client, an Australian based startup, backed by a world renowned impersonator, wanted to deliver customized greetings & reminders for various occasions through telephone with funny celebrity impersonation voices. The system need to include support for scheduled automated calls to recipients who would receive recorded messages based on the greeting ordered for them by their well wishers through the greetings web portal (online ordering). The system need to automate the order and delivery system that would allow users to place orders for the greetings and the system would automatically execute the same at the specified date & time and call the recipient and deliver the greetings The system need to include support for text to speech conversion where custom messages typed ...

Client Overview A leading manufacturer of steel wheels for passenger cars, utility vehicles, trucks, buses, agricultural tractors and construction equipment in India. It is a major manufacturing company in India, having plants across 6 locations in India and employing about 1800 employees. Business Needs Automate Job Application process When the Client came to us, they were looking for a way to automate the Job Application process through their website. Initially their site only displayed the current job openings in the company. The job seeker had to apply for a job by sending the job application either through email or postal mail. This resulted in delays while recruiting the best talent and automating the process was the best solution. Automate posting of job positions in ...

Introduction Help Desk WebApp was developed for WaveAge Networks, A Canada based System Support and IT infrastructure management Company.Prior to Help Desk WebApp WaveAge was using a MS Access based application with approximately twenty five technicians using this application to support over a hundred clients. WaveAge Network’s business was expanding and they felt that they would require a Central Application with which their clients, vendors and technicians can interact and the Help Desk App would be a single point of contact for all the support activities. Problem Areas WaveAge’s major problem was they didn’t have a system which can be accessed from anywhere, using which clients can access self help knowledge base and frequently asked questions which would normally solve ...

Introduction JK Supplies is a reputed multi-brand watch retailer with several outlets in Hertfordshire, London. JK Supplies wanted to diversify their business model and wanted a solution to enable sales of their watches over the internet for this they registered the domain TikTox.com and set up an ecommerce site and started off selling few selected watches. This online store had an average page view of 2000 / month with most of the traffic driven from Google Adwords PPC with very little conversion into sales. Problem Areas T.I Keith the proprietor of JK Supplies approached us with the following problems regarding his existing ecommerce site: TikTox.com Updating of products, prices, description and categories was the major problem due to absence of ...